1. Information We Collect

Information You Provide

When you contact us, request a free estimate, or communicate with our team, we may collect:

• Your name, phone number, and email address
• Your property address and project details
• Photos or descriptions of your project that you choose to share
• Communication records (calls, texts, emails)

Information Collected Automatically

When you visit our website, standard web server logs and analytics tools may collect:

• Your IP address and browser type
• Pages visited and time spent on the site
• Referring website or search query
• Device type and operating system

2. How We Use Your Information

We use the information we collect solely to:

• Schedule and conduct your free on-site estimate
• Communicate with you about your project
• Complete contracted work at your property
• Send invoices and process payments
• Follow up after project completion to ensure your satisfaction
• Improve our website and services based on usage patterns

We do not use your information for automated decision-making or profiling.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to any third party. We may share limited information only in the following circumstances:

• Service providers: Tools like our CRM (GoHighLevel) that help us manage customer communications — bound by their own privacy policies
• Legal requirements: If required by law, court order, or government authority
• Business transfer: In the unlikely event of a sale or merger of our business

4. Cookies & Tracking

Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. You can control cookie settings through your browser preferences. Disabling cookies will not affect your ability to request an estimate or contact us.

We may use Google Analytics to understand how visitors use our site. Google's privacy policy governs how that data is handled.

5. Your Rights

You have the right to:

• Request a copy of the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal obligations)
• Opt out of any marketing communications at any time

To exercise any of these rights, contact us at info@sflscreeningandpainting.com.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or disclosure. However, no method of internet transmission or electronic storage is 100% secure. We encourage you to contact us directly for sensitive matters.

7. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

8. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

• Phone (English): (561) 635-7679
• Phone (Español): (407) 713-2513
• Email: info@sflscreeningandpainting.com
• Website: sflscreeningandpainting.com